19/04/2011
Seems strange that bringing simple basics like email/live chat access and customer ratings to an industry can still be considered “groundbreaking.” So it’s nice to see companies like these challenging the status quo and picking a fight. The health care industry could use the shakeup.
What’s really nuts is that doctors have access to some of the latest in technology, yet email and online appointment scheduling is still “new”. I’ve written about this before, and I’m glad it’s coming to fruition.
via Shaking up the bizarre habits ingrained in primary health care – (37signals).
8/03/2009
Doctors are making patients sign EULAs that make sure they can’t make any comments about them online (on websites like RateMDs). I think this is total garbage, and if your doctor is looking for you to sign something similar, get a new one. Wouldn’t it be funny if professors made you sign a paper that said you cant rate them at RateMyProfessor.com? What about having to sign something so you don’t rate products on Amazon or Epinions, that would be funny too.
“They’re basically forcing the patients to choose between health care and their First Amendment rights, and I really find that repulsive,” Swapceinski said.
[Docs seek gag orders to stop patients' reviews (AP)]
Luckily they will never be able to stop posting on the Internet and put “out of court settlement” into extinction. This is simply silly legislature, and the doctors that are complaining are clearly the bad ones. How about this suggestion: improve your practice so the reviews you get on the sites and blogs are good, then use that to sell yourself.